FAQs Full Time Members
- Access your account here: http://studio42workspaces.spaces.nexudus.com/
- Sign in (top right of screen) using the login details emailed to you when you signed up.
- You will need to set a new password the first time that you sign in. Once you have reset your password, confirm that you are signed in by checking the top right of the screen.
- Click the ‘My Account’ to see your bookings, invoices and other information.
- Sign into your account
- Use the ‘bookings’ drop down to search for online availability either by finding a specific room or by the entire booking calendar
- Search by room:
– edit the dates and times at the top of the page to your desired meeting time.
– click ‘find available rooms’.
– select ‘make a booking’ underneath your desired room. - Search by bookings calendar:
– use the tabs above the calendar to change view (day, week, month)
– select desired date - In the pop up (as below)
– confirm dates and times are correct
– enter number of attendees (including yourself)
– add a note for our team (if applicable; e.g catering required, general info)
– add visitors (if applicable; they will receive a email with a code to sign in when they arrive, see ‘What if I have a visitor?’)
– Click ‘Save this booking’
- You will receive a booking confirmation email with the details of the booking (as below)
- **Note – bookings cannot be made within 48 hours of their start time. If you require a booking in this time frame, please contact reception and we can manually create it for you (subject to availability).
All visitors will need to sign in via our new digital sign in system in the foyer. You can add a visitor to a meeting room booking or just register them as visiting your office.
- Adding a visitor to a booking:
– When you make a booking, you can enter your visitor name and email in the booking details (see: how do I book a room?)
– They will then get sent a code for quick and easy check in (they enter the code into the iPad in the foyer) (example email below)
– When they check in, you will receive a notification email that they have arrived
- Registering a visitor to your office:
– On the online platform, select ‘my account’
– In your account, select ‘visitors’ from the list on the left-hand side
– Enter the full name, email and arrival date & time of the visitor
– They will then get sent a code for quick and easy check in (they enter the code into the iPad in the foyer)
– When they check in, you will receive a notification email that they have arrived - In your account, under ‘visitors’ you can view all of your upcoming visitors
If you want to ensure there is a visitor park available for your guest for a meeting, please let the front desk know so we can book in complimentary parking.
If you want multiple people within your organisation to be able to book online, we can set you up with a team account. Then all of your individual bookings will be bundled together and be invoiced to the nominated accounts contact. Please speak with the front desk if you would like to have this set up.
You can also access your account, make payments and make bookings through the Passport App on the App Store or Google Play. There is a link to download the app in your welcome email.