Sign in (top right of screen) using the login information you received in the welcome email. You will need to set a new password the first time that you sign in. Once you have reset your password, confirm that you are signed in by checking the top right of the screen
Select ‘My account’ to see your bookings, invoices and more
Then use the ‘bookings’ drop down to search for online availability either by finding a specific room or by the entire booking calendar
Search by room: – edit the dates and times at the top of the page to your desired meeting time – click ‘find available rooms’ – select ‘make a booking’ underneath your desired room
Search by bookings calendar: – use the tabs above the calendar to change view (day, week, month) – select desired date
In the pop up (as below) – confirm dates and times are correct – enter number of attendees (including yourself) – add a note for our team (if applicable; e.g catering required, general info) – add visitors (if applicable; they will receive a email with a code to sign in when they arrive, see ‘what if i have a visitor?’) – Click ‘Save this booking’
You will receive a booking confirmation email with the details of the booking (as below)
**Note – bookings cannot be made within 48 hours of their start time. If you require a booking in this time frame, please contact reception and we can manually create it for you (subject to availability).
To view the details and inclusions of your virtual office package: – Sign in to your account – Select ‘my account’ – Click on ‘plans and benefits’ on the left-hand side – Under ‘your plan’ you will see the details of your subscription (as below) – Under ‘your benefits’ you will see the monthly meeting room/hot desk credit allocated to your account and remaining amounts (as below) – Under ‘your additional products’ you will see any additional products added to your account (as below)
To use your benefits: – Your meeting room hire credit will be applied automatically when booking – The hot desk credit will be applied automatically when booking
All visitors will need to sign in via our new digital sign in system in the foyer. You can add a visitor to a meeting room booking.
Adding a visitor to a booking: – When you make a booking, you can enter your visitor name and email (detailed in ‘how to book a room’) – They will then get sent a code for quick and easy check in (they enter the code into the iPad in the foyer) (example email below) – When they check in, you will receive a notification email that they have arrived
In your account, under ‘visitors’ you can view all of your upcoming visitors (as below)
Under the ‘visitors’ tab in your account you can also register a visitor (as below)
Enter their details and expected arrival time and they will be sent the above email